Privacy Policy
Your Privacy Matters: Learn how EZY.ai protects your data and respects your privacy.
Last updated: February 1, 2026
Our Commitment to Privacy
At EZY.ai, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our AI search visibility analysis platform.
We collect only the information necessary to provide our services and improve your experience. We never sell your personal data to third parties, and we implement robust security measures to keep your information safe.
Information We Collect
- •Account Information: When you create an account, we collect your name, email address, and basic account details.
- •Website Data: When you analyze a domain, we collect and store website content, structure, and metadata for analysis purposes.
- •Usage Data: We collect information about how you use our service, including pages visited, features used, and interaction patterns.
- •Technical Data: We automatically collect IP addresses, browser type, operating system, and device information.
- •Communication Data: We store emails and messages sent through our platform for support and service purposes.
How We Use Your Information
- •Provide and maintain our AI search visibility analysis services
- •Process domain analysis requests and generate reports
- •Improve our AI algorithms and service quality
- •Send important service updates and security notifications
- •Respond to customer support inquiries
- •Analyze usage patterns to enhance user experience
- •Ensure platform security and prevent fraud
Data Security
- •All data is encrypted in transit and at rest using industry-standard encryption protocols
- •We use secure cloud infrastructure with regular security audits
- •Access to personal data is restricted to authorized personnel only
- •We regularly update our security measures to protect against new threats
- •Data backups are encrypted and stored securely
- •We conduct regular security assessments and penetration testing
Cookies and Tracking
- •We use cookies to maintain your login session and remember your preferences
- •Analytics cookies help us understand how users interact with our platform
- •We do not use cookies for advertising or third-party tracking
- •You can control cookie settings through your browser preferences
- •Session cookies are temporary and expire when you close your browser
- •We respect Do Not Track signals where supported by your browser
Data Sharing and Disclosure
- •We do not sell your personal information to third parties
- •We may share aggregated, anonymized data for research and improvement purposes
- •Service providers may access data only as necessary to provide services to us
- •We may disclose information if required by law or to protect our rights
- •Data may be transferred in the event of a business merger or acquisition
- •All third-party service providers are bound by confidentiality agreements
Your Rights and Choices
- •Access: You can request access to the personal data we hold about you
- •Correction: You can update or correct your account information at any time
- •Deletion: You can request deletion of your account and associated data
- •Portability: You can request a copy of your data in a portable format
- •Opt-out: You can unsubscribe from marketing communications
- •Restriction: You can request restrictions on how we process your data
- •Objection: You can object to certain types of data processing
International Data Transfers
EZY.ai operates globally, and your data may be transferred to and processed in countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place, including:
- •Standard contractual clauses approved by relevant data protection authorities
- •Adequacy decisions by data protection authorities
- •Binding corporate rules for intra-group transfers
- •Other legally recognized transfer mechanisms
Frequently Asked Questions
How long do you retain my data?
We retain your personal data for as long as your account is active and for a reasonable period thereafter for legal compliance, dispute resolution, and legitimate business purposes. Website analysis data is typically retained for the duration of your subscription plus a 30-day grace period.
Do you collect data from websites I analyze?
Yes, we collect website content, structure, and metadata to provide our AI search visibility analysis services. This data is used solely for analysis purposes and is stored securely. We respect robots.txt files and do not collect data from sites that explicitly disallow crawling.
Can I delete my account and data?
Yes, you can request account deletion at any time through your account settings or by contacting our support team. We will delete your personal data within 30 days of your request, subject to legal retention requirements.
How do you protect my payment information?
We use industry-standard payment processors that are PCI DSS compliant. We do not store credit card information on our servers. All payment data is encrypted and handled securely by certified payment providers.
Do you use my data for AI training?
We may use anonymized and aggregated data to improve our AI algorithms and service quality. However, we do not use individual user data or personal information for AI model training without explicit consent.
How can I contact you about privacy concerns?
You can contact our privacy team at privacy@ezy.ai for any privacy-related questions or concerns. We aim to respond to all inquiries within 48 hours.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.